Kerfuffle: "a commotion or fuss". Apparently this is British (Scots/Gaelic, now British) but the word has become increasingly popular in the United States.
There's another saying in the United States: No good deed goes unpunished.
My husband is in this situation now.
It all started innocently, with Bil's Medicaid Service Coordinator noting she felt Bil was paying too much for his health insurance. He had a mystery insurance policy he's paying on for years, and no one knew what it was.
We are still in the middle of the kerfuffle, so I don't want to go into details (or this post will turn into a rant.) Suffice it to say, he might be losing some coverage he has. And we don't know for sure if it can be replaced. But on the other hand, it may have a not-totally-bad ending.
We just don't know. Yet.
And we can't get good information.
The system is so complex that, literally, no one knows the answers to the questions that have been raised.